Last Updated: April 23, 2025
At Smartcornect.site, your satisfaction is our priority. If your order isn’t quite right, we’re here to help. Below is our easy-to-follow return and refund policy to guide you through the process.
Hassle-Free Returns
Most items can be returned within 30 days of delivery. No stress, no long forms — just a smooth return experience.
To be eligible for a return, your item must:
- Be unused and in its original packaging
- Be in resellable condition
- Include proof of purchase (e.g., your order number or receipt)
Non-Returnable Items
Some items cannot be returned, including:
- Opened or used ink cartridges and toner
- Customized or special-order items
- Clearance or final sale products
- Digital products (downloads, if available)
Starting a Return
Ready to return something? Contact us to get started:
📧 Email: mail@Smartcornect.site
We’ll walk you through the process and issue a Return Merchandise Authorization (RMA). Please wait for your RMA number before sending any items back to avoid processing delays.
Shipping Your Return
- If the return is due to your choice (e.g., ordered the wrong item), return shipping is your responsibility.
- If we made a mistake (e.g., wrong or defective item), we’ll send you a prepaid shipping label.
We recommend using a trackable shipping service for your peace of mind.
Refund Timeline
Once we receive and inspect your return:
- You’ll receive an email confirming the return status
- If approved, your refund will be issued to the original payment method within 5–7 business days
Partial refunds may apply if:
- Items are not in original condition or packaging
- The return reason is not due to our error
Need to Exchange an Item?
Changed your mind or picked the wrong model? No worries. Reach out within 30 days of receiving your item and we’ll help you with an exchange.
Damaged or Incorrect Items
If your item arrives damaged or not what you ordered:
- Contact us within 7 days of delivery
- Include your order number and photos of the item and packaging
We’ll make it right — whether that’s a full refund, replacement, or store credit.
Still Need Help?
We’re always happy to assist with return or refund questions.
📧 Email: mail@Smartcornect.site
📞 Phone: +1 (814) 482-3082
📍 Address: 30 N Gould St, Sheridan, WY 82801